Great news, shipping is currently free for all orders over $150. Orders under $150 will be charged rates for your shipping address.
We are currently experiencing very high order volumes and are working hard everyday to get your orders shipped. We are shipping 24/7 from Long Island NY. Due to COVID-19 disruptions and high demand, please allow 2 weeks for delivery. Processing times are longer across the board and as a small business, we are doing what we can to keep up (including working on weekends). Your order is 100% guaranteed to deliver no matter what.
Every order will deliver and ships from Long Island, NY. Thank you for your support and patience during these tough times. Please do not chargeback or request a refund if possible. We are pushing our hardest now even during the pandemic.
Please note that all prices are displayed in USD, plus sales tax. For goods to be shipped internationally, prices do not include relevant overseas customs duties and/or taxes that may incur. Please check with your local customs office for further information.
Once your order is on its way, you’ll receive a tracking number via email. To track your parcel, simply click on the link in the email and you’ll be directed to the courier website. If you can’t locate the tracking email, please make sure you’ve checked your spam and junk folder.
If you haven't received order, please check the online tracking for your parcel by clicking on the link in your email from us. If the parcel shows it’s been delivered, but you haven’t received anything, please let us know and we can help you.
If an item is missing from your parcel, it may be delayed. In this case, it’ll be sent in a separate parcel. If you receive a damaged parcel, please check that all of the items you ordered are inside. If any items are missing or damaged, please contact us as soon as possible so we can help you.
If you've received the wrong item, please contact us as soon as possible, so we can help you further. We’re really sorry if you received the wrong item/it wasn’t as described.